Privacy Policy

Introduction

Turner Installs ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or contact us for our services.

Information We Collect

We collect information that you provide directly to us, including:

• Name and contact information (email address, phone number)
• Property address and details
• Information about your flooring project requirements
• Any other information you choose to provide in communications with us

We may also collect information automatically when you visit our website, such as your IP address, browser type, and pages visited.

How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide quotes
• Schedule site visits and installations
• Communicate with you about your project
• Improve our services and website
• Comply with legal obligations

Disclosure of Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who assist us in operating our business (e.g., website hosting)
• When required by law or to protect our rights
• With your consent

Data Security

We implement appropriate technical and organisational measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Cookies

Our website may use cookies to enhance your experience. Cookies are small files stored on your device that help us understand how you use our website. You can choose to disable cookies through your browser settings, though this may affect website functionality.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Object to processing of your personal information

To exercise these rights, please contact us using the details provided below.

Retention of Information

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us: